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Terms and Conditions

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Williams Cleaning Company – Pressure Washing & Junk Removal
Serving Orlando, FL & Surrounding Areas
Effective Date: May, 5, 2025

1. Service Agreement

By scheduling services with Williams Cleaning Company ("Company"), the client ("Customer") agrees to the following Terms & Conditions. This agreement is binding upon confirmation of booking, whether in writing, electronically, or verbally.

2. Services Provided

We provide exterior cleaning (pressure washing, soft washing) and junk removal services for both residential and commercial properties. A detailed scope of work, including pricing and timeline, will be provided in advance. Services will be performed to the best of our professional ability using industry-standard methods and equipment.

3. Deposits & Payments

  • All deposits are non-refundable. Deposits secure scheduling, cover administrative time, and may be used toward materials or travel.

  • Full payment is due immediately upon completion of service, unless otherwise stated in writing.

  • Invoices not paid within 7 days may be subject to a late fee and collection action.

4. Refund Policy

  • Refunds are only considered if no work was performed.

  • Dissatisfaction with results does not qualify for a refund. Customers acknowledge that some stains or damage (e.g., oil, rust, paint, mold, structural wear) may be permanent or only partially treatable.

  • Travel fees, special-order materials, and deposits are non-refundable.

5. Property Condition & Damage Waiver

  • The Company is not liable for any pre-existing damage, including paint peeling, loose materials, cracks, or weak structures revealed during cleaning or removal.

  • The Customer is responsible for securing windows, doors, and fragile items near the work area.

  • For junk removal, Customer must verify that all items to be removed are safe, non-hazardous, and legally disposable.

6. Environmental Responsibility

  • The Company follows Florida and Orange County environmental regulations.

  • Runoff control and eco-friendly products are used whenever possible. Customer agrees to allow Company to take reasonable measures to prevent chemical discharge into storm drains or protected areas.

  • Items restricted by law (hazardous waste, certain electronics, etc.) cannot be accepted for junk removal.

7. Right to Refuse Service

The Company reserves the right to decline or discontinue service if conditions are unsafe, unlawful, or otherwise outside of our scope of work. This includes unsafe access, aggressive animals, or illegal dumping requests.

8. Scheduling & Cancellations

  • Customers must provide at least 24 hours’ notice for rescheduling.

  • Cancellations within 24 hours of the scheduled time may result in a trip charge or forfeiture of the deposit.

9. Photographic Documentation

Before-and-after photos may be taken for quality assurance, liability protection, and marketing purposes. These will never include identifying customer information and may be shared on our platforms unless the customer requests otherwise in writing.

10. Limitation of Liability

To the fullest extent permitted by Florida law, the Company’s liability is limited to the total cost of the service rendered. We are not liable for incidental, indirect, or consequential damages.

11. Jurisdiction

These Terms are governed by the laws of the State of Florida. Any disputes arising from services provided shall be resolved in the appropriate court located in Orange County, FL.

12. Customer Acknowledgement

By hiring Williams Cleaning Company, the Customer agrees to these Terms & Conditions and acknowledges understanding of the limitations, risks, and responsibilities associated with pressure washing and junk removal services.

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